FERNandROWAN

Jewelry That Charms!

Greer, South Carolina
|
| 1,359 Sales | 5 out of 5 stars 5 out of 5 stars

FERNandROWAN is a Star Seller!

Smooth shipping

Has a history of shipping on time with tracking.

Speedy replies

Has a history of replying to messages quickly.

Rave reviews

Average review rating is 4.8 or higher

Announcement    AS OF MAY 1, 2024 We will be switching to an "Exchanges Only" return policy and will not accept returns for items purchased after 05/01/24, unless you're in the EU (due to trade laws there). If you are in the EU, please contact us within 14 days of delivery if you need to initiate a return.

SPRING SALE: UP TO 30% OFF, US ORDERS OVER $35 SHIP FOR FREE!
Welcome to Fern & Rowan, where we create bright, colorful jewelry inspired by nature, the heavens, and spirituality. This collection includes silver and gold necklaces, pendants, earrings, and rings, perfect for yourself or your special someone. These pieces are full of inspirational symbols - some ancient and some new - that encourage joy, growth and creativity.

Please visit us on Facebook and Pinterest @fernandrowan or Instagram @fern_and_rowan to see more of our upcoming work and offers. Or join our mailing list by copying this link:
https://creative-composer-3970.ck.page/43a0b79965

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Please Note: PRODUCTION TIME + SHIPPING TIME = DELIVERY TIME

Your piece of jewelry will be shipped within 3-5 working days after your payment. After that, we'll send you a tracking number and you can easily track your package. Your jewelry will come in a gift box and additional external protective packaging.

Standard shipping usually takes about 2-5 business days to the USA and 12-15 business days to most of Europe.

We do not accept cancellations for orders. We do offer returns and exchanges within 30 days of the day your order is delivered. Shipping and import fees are non-refundable.

For our full shop policies, please visit here: www.etsy.com/shop/fernandrowan?ref=hdr_shop_menu#policies

Please contact us if you have any questions.

Announcement

Last updated on Apr 25, 2024

AS OF MAY 1, 2024 We will be switching to an "Exchanges Only" return policy and will not accept returns for items purchased after 05/01/24, unless you're in the EU (due to trade laws there). If you are in the EU, please contact us within 14 days of delivery if you need to initiate a return.

SPRING SALE: UP TO 30% OFF, US ORDERS OVER $35 SHIP FOR FREE!
Welcome to Fern & Rowan, where we create bright, colorful jewelry inspired by nature, the heavens, and spirituality. This collection includes silver and gold necklaces, pendants, earrings, and rings, perfect for yourself or your special someone. These pieces are full of inspirational symbols - some ancient and some new - that encourage joy, growth and creativity.

Please visit us on Facebook and Pinterest @fernandrowan or Instagram @fern_and_rowan to see more of our upcoming work and offers. Or join our mailing list by copying this link:
https://creative-composer-3970.ck.page/43a0b79965

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Please Note: PRODUCTION TIME + SHIPPING TIME = DELIVERY TIME

Your piece of jewelry will be shipped within 3-5 working days after your payment. After that, we'll send you a tracking number and you can easily track your package. Your jewelry will come in a gift box and additional external protective packaging.

Standard shipping usually takes about 2-5 business days to the USA and 12-15 business days to most of Europe.

We do not accept cancellations for orders. We do offer returns and exchanges within 30 days of the day your order is delivered. Shipping and import fees are non-refundable.

For our full shop policies, please visit here: www.etsy.com/shop/fernandrowan?ref=hdr_shop_menu#policies

Please contact us if you have any questions.

1359 Sales

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Gena Smith

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Gena Smith

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About FERNandROWAN

Sales 1,359
On Etsy since 2015

Jewelry That Charms

Shop members

  • Gena Smith

    Owner, Designer, Stone Setter

    I have been addicted to making adornment (in all its many forms) for as long as I can remember. I love the challenges of working with metal, and the permanence. There is a special thrill in creating pieces that will be around to bring joy for years!

  • Kira O'Donnell

    Creator, Customer Service, Marketer

    Kira joined us in 2015. With two college degrees in art, she was more than ready for the challenge of jewelry creation. However, as our business has grown, Kira has become my assistant. She helps answer customer inquiries and keeps us coordinated!

  • John O'Donnell

    Designer, Maker

    John joined us from Columbus, Ohio in 2014. With a diverse background in everything from sheet metal fabrication to model rocketry to embroidery, he approaches making fine jewelry with an eye to design, detail, and durability.

  • Bethany Ciaramitaro

    Customer Service, Shipper

    Beth joined us in 2020. She is originally from Tennessee, and helps with order fulfillment, shipping, and customer service. She's part of the coordinated effort to keep us organized, and we appreciate her immensely!

Shop policies

Last updated on Oct 25, 2022

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Secure options
Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: not accepted

Please contact the seller if you have any problems with your order.

Privacy policy

More information

Last updated on Apr 25, 2023

Frequently asked questions

Custom and personalized orders

We are happy to work with you on original custom designs in Platinum, Palladium, Gold, Sterling, and Copper.

We are also happy to offer jewelry customization of the designs you see in our store. We can change sizes, gemstones, and finishes for most of our jewelry. Just let us know what you have in mind.

We do offer personalization for many of our items. We can engrave inside rings and bands. We can also do flat engraving and stamping, as well as hand engraving. Please see our customer help section for listings that explain these options, or just send us a query!

Please note that customized or personalized jewelry orders cannot be returned for refund, although we are happy to help with resizing!

Sizing details

We have found that the best way to get an accurate size for your finger is to have your finger measured with a metal wide band (wedding band) ring sizer at a jewelry store.

Need a slightly different ring size than what is listed? Visit our Customer Help section to add our Sizing Service listing to your Fern & Rowan order for a minor size up or down for sterling silver rings:

https://www.etsy.com/listing/253432173/ring-resizing-sterling-silver-resize

Depending on the size you need it to go to and the largest size we have available, we may not be able to size certain F&R rings to our full range of sizes. Please message us before placing your order to make sure it's possible!

Gift wrapping and packaging

Each of our items comes packaged in a box, ready to present. We are happy to include a note if you like - just leave the text of your note in the "Notes to Shop" box during checkout!

Wholesale availability

We are happy to offer wholesale pricing on orders of 10 or more of the same item. Our wholesale orders take 3 - 4 weeks for production and will be processed through our website at www.moonkistdesigns.com

Please contact us for more information.

Shipping Insurance

We insure all of the jewelry we ship, both Domestically and Internationally, and send it to our customers with a tracking code. These services are reflected in the cost of the shipping you pay.

Items that cost over $200 are sent signature required. Please give us the most convenient address.

We offer delivery services with both USPS and FedEx Worldwide. Please contact us should you have any questions!

Care instructions

In order for your jewelry to provide years of happiness, it has to be treated with kindness. To help you with this, we provide a polishing cloth and care instructions with each of our jewelry pieces.

Sterling silver is a mixture of metals that can react with chemicals found in air and produce tarnish. High moisture levels, exposure to sunlight and contaminants such as salt water or cosmetics will cause discoloration.

All dark finishes will wear with time. They can be maintained at home using liver of sulfur gel or hard boiled eggs (please see tutorials online).

However, we understand that problems occur and accidents happen, and we are happy to help. If you find yourself needing help or a repair on your jewelry, just contact us!

Cancellations, Returns, and Exchanges

We do not accept cancellations.

We accept returns and exchanges within 30 days of delivery, with the exception of custom orders, Last Chance, Clearance, OOAK, & personalized/engraved pieces. Please contact us within 14 days of delivery to initiate the returns process. Returns/exchanges are processed the day they arrive in the studio and refunds are issued within 1-2 business days. Please note that customers are responsible for return shipping costs to the studio and that any refund issued does not include shipping costs. All exchanges are final. If you return 3+ orders within a 6-month period, we reserve the right to refuse future orders.

If in the EU, please contact us within 14 days.

Seller details

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